GlitchSector ("we", "us", or "our"), operated by GlitchSector Pty Ltd (ABN 47 123 456 789), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit glitchsector.info (the "Website"). Please read this policy carefully.
By using our Website, you agree to the collection and use of information in accordance with this policy. This policy is governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect the following types of personal information:
- Contact information: name and email address when you subscribe to our newsletter or submit a contact form.
- Usage data: information about how you access and use our Website, including your IP address, browser type, pages visited, time spent on pages, and referring URLs.
- Cookies and tracking data: please refer to our Cookie Policy for details.
- Communications: any messages, feedback, or enquiries you send us via our contact form or email.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our Website and its content.
- To send you our newsletter and editorial updates (only if you have subscribed).
- To respond to your enquiries and provide customer support.
- To analyse usage patterns and improve our Website's performance and content.
- To comply with applicable legal obligations.
- To detect and prevent fraudulent or abusive activity.
3. Legal Basis for Processing
We process your personal information on the following legal grounds:
- Consent: where you have given us clear consent to process your data for a specific purpose (e.g., newsletter subscription).
- Legitimate interests: where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights.
- Legal obligation: where processing is necessary to comply with a legal obligation.
4. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers: trusted third-party companies that assist us in operating our Website (e.g., email delivery services, analytics providers), subject to confidentiality agreements.
- Legal authorities: where required by law, regulation, or court order.
- Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
All third-party service providers we engage are required to handle your data in accordance with applicable privacy laws.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 24 months.
6. Security of Your Information
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information (subject to legal obligations).
- Withdraw consent for newsletter communications at any time by clicking "Unsubscribe" in any email.
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
To exercise any of these rights, please contact us at [email protected].
8. Cookies
Our Website uses cookies to enhance your browsing experience. For full details on the types of cookies we use and how to manage them, please read our Cookie Policy.
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our Website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact our Privacy Officer:
- Email: [email protected]
- Post: Privacy Officer, GlitchSector Pty Ltd, Level 4, 80 Clarence Street, Sydney NSW 2000, Australia
- Phone: +61 2 9876 5432
We will respond to all privacy enquiries within 30 days.